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How Ucas Track works on results day

Everything you need to know about using Ucas Track on results day

When results day rolls around, you'll probably be itching to get on Track and check your university offers. 

Here’s the lowdown on when to log in and what it all means.

When does Track open on results day?

Ucas Track is due to open at 8:30am on SQA and A-level results day – 10 August 2021. 

Find out what to expect on A-level results day.
In the days leading up to results day, Track is usually frozen, meaning you won't be able to change anything on your application during this time period. If you did need to make any tweaks, you'd have to get in touch with Ucas directly. 
Once the Track site comes back online, your page won't change until midday at the earliest. If you haven't met your offer and Track hasn't updated then you will need to call the universities directly to see if they will still accept you. 
If you have made your offer but it still hasn't updated then you can relax – you made it!
The page will update in the next few days. If your Track page hasn't updated within two days, though, it is worth phoning the university to make sure everything is OK.

What will Track show me?

Assuming that your universities have made a decision in your case and have sent this on to Ucas, Track can only show you if you have been accepted by your firm or insurance choice. Track will not show you your grades.
If your Track shows no change, the main reasons for this will be:
  • Your firm and insurance universities haven't got around to your application yet or haven't told Ucas their decision yet.
  • Some of your results are missing and/or cannot be matched up with your Ucas application details.
  • You have missed your offer(s) and the universities concerned have not reached a decision (or they have but have not passed it on to Ucas yet).
In either case, you will need to be ready to contact the universities directly once you have your results to hand, if you have not met your offer. 
Don't forget that if your offer is also conditional upon a GCSE grade, your Track will not update until GCSE results day on 12 August. Remember too that you need to send the GCSE result(s) directly to the unis as soon as possible; Ucas won't do this for you.

Find out what to expect on GCSE results day.

What words will Track use?

Your status on Track will change depending on your results and the university's decision. 
  • If your status changes to "Congratulations! Your place at [uni name] for [course title] has been confirmed," it's great news! This means that you have definitely been accepted and have a place at that university. 
  • If your status changes to "You have replied to your offer(s) and are holding at least one conditional place," it means that the university hasn't yet told Ucas whether you've met its conditions and been offered a place. If you know you have met the conditions, this will be confirmed in Track. 
  • If your status changes to "You are in Clearing. Your Clearing number is [Clearing number]," it means you don't have any offers at the moment. But there's no need to worry – you'll be able to apply for a course through Clearing instead. Thousands of students use Clearing every year to find a course.
  • If your status changes to "[Uni name] has offered you an unconditional place with substantial changes to your original choice. You are now waiting for confirmation from [uni name] (your other university or college)," this means that one of the universities has made you an offer that's different to what you originally applied for, but your other choice has not sent their decision yet.
    • The changed offer could be for a similar course with different requirements or a different start date. You'd usually be given this type of offer because you haven't met the conditions, but the university still wants to give you a place.
    • If the changed offer is for your firm choice, you can accept it right away if that's what you want to do, or you can wait to see if your insurance choice makes you an offer as well.
    • If the changed course offer is your insurance choice, you'll have to wait to see what your firm choice does before you can accept.
    • With changed offers, you might want to get in touch with the university directly to discuss the details. 
  • If your status changes to "At least one of your universities or colleges has offered you an unconditional place with substantial changes to your original choice," it means both of your choices have sent Ucas their decisions and, as above, at least one of them is a changed course offer.
    • If the changed course offer is your firm choice, you can accept it if you want to study that course, or you can accept your insurance choice instead if they've confirmed your place.
    • If both offers are changed course offers, you can choose whichever one you prefer.
    • Whatever you decide, if you want to accept an offer you need to reply in Track within five days. 
If you find yourself in Clearing or with a changed course offer, read our article on how to make your university course decision.

Should I check Track before I collect my results?

Whether you decide to check Track before collecting your results is up to you. It may help to decide in advance what you want to do, bearing in mind the possible outcomes:
  • You may find out early whether you have a confirmed place at your firm, (even though this doesn't necessarily mean that you got your grades).
  • You might have missed out on your firm but got into your insurance, or have got into your firm but for a different course (you don't have to accept this alternative, though).
  • Perhaps the most frustrating option is that you find nothing has changed or only your insurance offer has been updated. This leaves you in limbo until you can get hold of your results and start ringing unis to find out why your place hasn't been confirmed.
  • Finally, you might have been unsuccessful for both choices, so that you are now in Clearing.
Check out our nine quick tips to get you ready for A-level and Btec results day.

What results do universities receive?

You can see the full list of qualifications that Ucas receives the results for on the Ucas website here. Ucas forwards on all the results that it receives to the universities over the weekend before results day. 
If your qualifications are not on this list, then you'll need to personally inform your university of your result when you receive it.
If the results from the exam boards don't match with the details on your Ucas application, it can hold the universities up when they're checking offers and confirming places – an example of this would be if the name on your exam entry and your Ucas application were not exactly the same. 

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